Air Transport Operations Manager

2 days ago

Melbourne, Victoria, Australia beBeeOperational Full time
Job Description:

We are seeking a highly organized and proactive individual to manage day-to-day shift operations, dispatch crews, and ensure crew welfare and fatigue management.

This role is key to delivering safe, efficient, and high-quality patient transport services across Victoria.

The ideal candidate will have excellent organizational skills, strong communication abilities, and a keen attention to detail.

Key Responsibilities:
  • Coordinate and dispatch NEPT crews for both road and aeromedical transport services
  • Monitor shift operations, ensuring smooth day-to-day service delivery across both modes
  • Support crew welfare and fatigue management in alignment with RFDS policies
  • Maintain effective operational communications with internal teams and external stakeholders
  • Ensure compliance with RFDS procedures, NEPT regulations, and clinical protocols
  • Provide accurate administrative support, including data entry, invoicing, and reporting
Requirements:
  • Organisational Skills – Ability to manage multiple tasks, prioritise effectively, and maintain accurate records and schedules
  • Communication Skills – Strong verbal and written communication, with professional interaction across teams and stakeholders
  • Attention to Detail – High accuracy in documentation, data entry, and correspondence
  • Technical Proficiency – Skilled in Microsoft Office Suite and open to learning new systems and tools
  • Industry Knowledge – Understanding of NEPT operations and regulations; medical terminology knowledge is desirable
  • Team Coordination – Experience in coordinating multi-disciplinary teams to meet operational goals
  • Aeromedical Experience – Prior experience in aeromedical or flight operations is desirable
  • Roster Flexibility – Willingness to work a 24/7 rotating roster, including weekends and public holidays
Why Join Our Team?
  • Be part of a reputable charity
  • Fitness Passport - a discounted gym membership to gyms and pools that both you and your family can enjoy
  • Salary packaging to boost your take-home pay
  • Wellbeing Support – EAP Converge – care anywhere anytime

All roles are subject to a National Police Check and a valid Working with Children Check.

We encourage applications from individuals of underrepresented backgrounds to apply.

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