Senior Dental Assistant

1 month ago

Canberra, ACT, Australia Maven Dental Full time
Senior Dental Assistant / Clinical Coordinator

We are seeking a passionate and experienced Senior Dental Assistant / Clinical Coordinator to join our team at Wanniassa Dental Surgery. As a key member of our team, you will play a pivotal role in supporting the Practice Manager to coordinate and manage the financial and operational aspects of the practice.

Key Responsibilities:
  • Practice Operations: Assist in the daily management of the practice to ensure exceptional patient experiences at every touchpoint.
  • Customer Service: Handle customer complaints promptly and professionally.
  • Team Support: Provide support, encouragement, and mentoring to team members.
  • Practice Growth: Collaborate with the PM to drive practice growth, by assisting with local area marketing.
  • Administrative Tasks: Manage daily tasks such as recalls, confirmations, online bookings, and treatment follow-ups.
  • Patient Care: Deliver exceptional patient care, with a focus on new and existing patients.
  • Practice Administration: Undertake practice administration activities and maintain high standards.
Requirements:
  • Previous experience in dental or healthcare administration preferred.
  • Strong organisational and communication skills.
  • Demonstrated ability to work effectively in a team.
  • Commitment to delivering outstanding patient care.
  • Proficiency in office software and practice management systems.

We are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. If you are passionate about making a positive impact on patient care and practice success, we encourage you to apply today.

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