Loan Set Operations Specialist

2 months ago

Eastern Creek, Western Australia Smith+Nephew Full time
Job Summary

We are seeking a highly skilled and experienced Loan Set Technician to join our team at Smith+Nephew. As a key member of our operations team, you will be responsible for ensuring the efficient and effective management of loan sets, including receipt, processing, and dispatch.

Key Responsibilities
  • Receive, inspect, and process loan sets, ensuring they are in good condition and ready for use.
  • Dispatch loan sets to customers in a timely manner, ensuring accurate tracking and documentation.
  • Perform quality control checks on returned loan sets, identifying any defects or issues and taking corrective action as necessary.
  • Assist with stock rotation and inventory management, ensuring that loan sets are properly stored and maintained.
  • Supervise the movement of loan sets, ensuring that they are properly tagged and tracked.
  • Identify and resolve any discrepancies in bookings, ensuring that corrective action is taken to minimize company risk.
  • Perform domestic and international shipping duties, ensuring that loan sets are delivered to customers in a timely and secure manner.
  • Assist the customer service team with inquiries, ensuring that bookings are processed accurately and efficiently.
  • Contribute to the daily running of the warehouse, ensuring that all bookings are completed in a timely manner and that the warehouse is maintained in a clean and organized state.
Requirements
  • Certificate in warehousing and distribution.
  • Proven experience in a logistics or distribution environment.
  • Experience in loan set operations.
  • Experience working with contaminated materials.
  • Exposure to the medical device industry.
  • Understanding of hospital CSSD processes.
  • Knowledge of SAP/Radio Frequency Identification (RFID) processes.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A comprehensive training program.
  • A commitment to diversity, equity, and inclusion.

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