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Reservations Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeReservation Full time $50,000 - $80,000

Are you looking for a role where you can make every moment matter?

About the Role

We are seeking a skilled Reservations Agent to join our team. As a Reservations Agent, you will be responsible for receiving and processing guest and group reservations. You will provide professional and courteous service to our guests, ensuring their first contact with our hotel is warm and friendly.

Key Responsibilities:

  • Process guest and group reservations in a timely and efficient manner
  • Provide exceptional customer service to ensure a positive experience for our guests
  • Work collaboratively as part of a dynamic team to achieve sales and customer satisfaction goals

Required Skills and Qualifications

To succeed in this role, you will require:

  • A strong working knowledge of Opera, Microsoft Word, Excel and Outlook
  • Previous experience in Reservations or a call centre environment preferred
  • A positive attitude and 'Yes I Can' mentality
  • Fluent written and spoken English

Benefits

As a member of our team, you will benefit from:

  • A supportive and competitive work environment
  • Opportunities for career growth and development
  • Unlimited access to +20K learning modules & programs through our Academy

About Us

We take pride in delivering Memorable Moments every day, everywhere, every time. Our team is dedicated to providing a warm and welcoming experience for our guests.