Retail Sales Consultant

4 hours ago


Gold Coast, Queensland, Australia Telstra Full time

Job Summary

We are seeking a motivated and customer-focused Retail Sales Consultant to join our team at Telstra Store Robina. As a key representative of our brand, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

About the Role

The ideal candidate will have a proven track record of providing outstanding customer service and sales performance in a fast-paced retail environment. You will be passionate about staying up-to-date with the latest products and services, and will be able to effectively communicate their benefits to customers.

Key Responsibilities

  • Provide quality customer service to all customers, ensuring a positive and memorable experience.
  • Maximise sales by identifying and meeting the needs of customers, and providing tailored solutions to meet their requirements.
  • Achieve individual and team sales targets, while maintaining high levels of customer satisfaction.
  • Maintain a high level of product knowledge, including features, benefits, and pricing.
  • Contribute to a positive and inclusive store environment, through effective communication and teamwork.

Requirements

  • Experience in a customer-facing role, preferably in retail or sales.
  • Proven sales performance and customer service skills.
  • Ability to work in a fast-paced environment, with a focus on meeting sales targets.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Basic computer skills and familiarity with point-of-sale systems.

What We Offer

  • A competitive salary range of AU$60,000 - AU$80,000 per annum, depending on experience.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
  • Ongoing support and development opportunities, to help you achieve your career goals.
  • A dynamic and supportive team environment, with opportunities for collaboration and growth.
  • A range of flexible working arrangements, to suit your needs and preferences.


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