Claims Consultant

6 days ago


Sydney, New South Wales, Australia Kennedy Reid Full time
Job Title: Claims Consultant

At Kennedy Reid, we are seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you will play a crucial role in coordinating and supporting initiatives related to the evaluation, processing, and handling of insurance claims.

The Role
  • Provide support to your allocating Assessor
  • Assist with reports
  • Review claims to ensure invoicing requirements are met, update accounts as necessary, and answer inquiries
  • Review and manage a portfolio of claims
  • Make outbound and inbound phone calls
  • Respond to claim inquiries and resolve queries
  • Manage database
Requirements
  • Previous experience in a call centre/customer service environment required
  • Insurance/claims experience is highly regarded
  • Excellent customer service skills
  • Strong communication skills - both verbal and written
  • Skills: problem solving, time management, and interpersonal
Benefits
  • Terrific training program
  • Paid approved overtime
  • Supportive team and company who work together
  • Parking onsite
  • Parklands and shops nearby
  • Norwest location
  • Gym onsite
  • Spacious offices

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