Operations Manager

2 weeks ago


Gold Coast, Queensland, Australia PFD Food Services Full time
Operations Supervisor

We are seeking an experienced Operations Supervisor to join our team at PFD Food Services. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our warehouse and transportation functions.

Key Responsibilities:
  • Ensure all deliveries are made in a timely and efficient manner, and monitor driver credits.
  • Maintain vehicles and ensure that services are carried out as required.
  • Ensure staff evaluation, recruitment, and training procedures are adhered to.
  • Manage wages, budgets, and freight charges to ensure they are within guidelines.
  • Follow company procedures for any issues raised regarding drivers.
  • Involve and receive feedback from supervisors on a daily basis.
  • Coordinate effective and efficient routing of all trucks and staff to ensure maximum delivery and service.
  • Regularly discuss customer requirements and driver feedback with Sales Representatives.
  • Attend daily credit meetings and identify credits, collect invoices, and present them.
Key Competencies, Skills, and Qualifications:
  • Knowledge of the Food Service Distribution industry.
  • AFM Accreditation.
  • Ability to communicate at all levels.
  • Good time management skills and ability to work under pressure.
  • Solid knowledge of routing systems and MFG PRO.
  • Prior experience in people management.
  • Knowledge of HACCP and OH & S regulations, including BFM legislation.
  • Good product knowledge and new customer acquisition skills.
  • Flexible and reliable.
  • HR truck license (advantageous).
  • Problem-solving skills, both internally and externally.
What PFD is Offering the Successful Candidate:

We are offering competitive remuneration, superannuation, and other staff benefits, including discounts on staff purchases, discounted accommodation, health insurance, and banking.


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