Database Information Manager

3 weeks ago


Sydney, New South Wales, Australia 4C Recruitment Solutions Full time

Opportunity to contribute to the success of a highly regarded not for profit organisation creating and driving exciting programs across the globe, providing much needed relief to people living in poverty.

As part of a dedicated team, you will play a key role in ensuring the profitability of direct marketing programs, as you take responsibility for the processing and reporting of supporter donations in a dynamic and fast-paced environment.

Key Responsibilities:

  • Day to day processing and reporting of donations, gifts and pledges with exceptional attention to detail
  • Process donations through key fundraising channels with strong MS Word and Excel skills
  • Engage with and provide responsive communication to supporters in a professional manner
  • Ensure the processing of high quality data in Raiser's Edge with accurate data entry skills
  • Database management and effective maintenance of supporter records
  • Ensure receipts are updated and accurate
  • Monthly processing of regular gifts and reconciliation with a strong focus on accuracy
  • Updating manual filing systems as required
  • Provide support to internal stakeholders with excellent communication skills

Requirements:

  • Excellent communication and customer service experience
  • Proven attention to detail and strong MS Word and Excel skills
  • Experience in using a Donation CRM Raiser's Edge with accurate data entry skills
  • Excellent telephone manner and ability to work in a team environment

We are looking for a dedicated and organised individual to join our team.



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