Database Information Manager
3 weeks ago
Opportunity to contribute to the success of a highly regarded not for profit organisation creating and driving exciting programs across the globe, providing much needed relief to people living in poverty.
As part of a dedicated team, you will play a key role in ensuring the profitability of direct marketing programs, as you take responsibility for the processing and reporting of supporter donations in a dynamic and fast-paced environment.
Key Responsibilities:
- Day to day processing and reporting of donations, gifts and pledges with exceptional attention to detail
- Process donations through key fundraising channels with strong MS Word and Excel skills
- Engage with and provide responsive communication to supporters in a professional manner
- Ensure the processing of high quality data in Raiser's Edge with accurate data entry skills
- Database management and effective maintenance of supporter records
- Ensure receipts are updated and accurate
- Monthly processing of regular gifts and reconciliation with a strong focus on accuracy
- Updating manual filing systems as required
- Provide support to internal stakeholders with excellent communication skills
Requirements:
- Excellent communication and customer service experience
- Proven attention to detail and strong MS Word and Excel skills
- Experience in using a Donation CRM Raiser's Edge with accurate data entry skills
- Excellent telephone manner and ability to work in a team environment
We are looking for a dedicated and organised individual to join our team.
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