Retail Operations Manager

2 weeks ago


Sydney, New South Wales, Australia Country Road Group Full time
Politix Retail Operations Manager

As a key member of our retail team, you will have the opportunity to drive business growth and excellence in our David Jones concession location. With a strong focus on customer satisfaction and team development, this role is ideal for those who are passionate about fashion and leadership.

Key responsibilities include:

  • Leading store operations to deliver exceptional customer experiences through effective stock management, loss prevention, and staff coaching.
  • Building and maintaining strong relationships with customers, suppliers, and colleagues to drive sales growth and retention.
  • Developing and implementing strategies to attract, engage, and retain top talent, ensuring a capable and motivated team.
  • Maintaining a safe working environment, promoting well-being, and fostering a positive store culture.
  • Budgeting and roster management to ensure optimal store performance and compliance.

The successful candidate will possess:

  • A genuine passion for fashion and commitment to Country Road Group's values.
  • Strong leadership skills, with experience in managing budgets, interpreting financial reports, and generating efficient rosters.
  • Ability to build and maintain customer relationships through exceptional customer service.
  • Demonstrated ability to work collaboratively as part of a high-performing team.

We offer a competitive remuneration package, quarterly incentives, seasonal product allowances, and generous discounts on Country Road Group products. Enjoy career progression opportunities across our iconic brands and invest in your future with our leadership development programs.

About Politix: For over 40 years, POLITIX has helped men make their mark by dressing them in garments that pair skilful design with time-honoured craftsmanship. We continue to set a higher standard for expert tailoring, sustainable garment-making, and customer service.


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