Support Services Officer

1 week ago

Launceston, Tasmania, Australia beBeeAdministrative Full time $73,814 - $91,848
Job Summary

We are seeking a highly skilled and customer-focused Administrative Coordinator to join our team.

This role will provide exceptional administrative support to students, staff, and external visitors, ensuring a seamless experience.

As an Administrative Coordinator, you will be the first point of contact for many visitors and provide advice on University systems and processes.

  • Maintain a high level of understanding of current policies and procedures to provide proactive, accurate, and solutions-focused advice.
  • Actively contribute to a superior service culture by enhancing and identifying opportunities to improve service delivery.
  • Stay connected by communicating throughout the day across multiple platforms and seeking advice from your fellow team members.

You will have the opportunity to develop and implement Standard Operating Procedures through proficient use of the University's systems.

Key Responsibilities
  • Provide administrative support to internal communications and events as directed, including interacting with students, their supporters, and members of the public.
  • Contribute to the development and implementation of Standard Operating Procedures through proficient use of the University's systems.
  • Demonstrate exceptional organisational skills with strong attention to detail and a demonstrated ability to prioritise and complete tasks within defined deadlines.
  • Effectively communicate with a broad range of people using positive interpersonal, resilience, communication and influencing skills.
Requirements
  • Demonstrated administrative skills including experience with a range of applications, including email, spreadsheet database and presentation software.
  • Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines.
  • Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures.
What We Offer

Appointment to this role will be at HEO 4 and will have a total remuneration package of up to $91,488 comprising base salary within the range of $73,814 to $78,195 plus superannuation.

As a member of our team, you will have access to professional development opportunities, a supportive work environment, and the chance to make a real difference in the lives of our students and staff.

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