Chief Network Operations Manager

1 week ago

Melbourne, Victoria, Australia beBeeNetworkFacilitiesTeamLead Full time $109,440 - $155,584
Job Overview

The Network Facilities Team Lead role is pivotal in ensuring the operational integrity, service readiness, and strategic direction of datacentres and NBN Points of Interconnect (POIs).

This position oversees a team of six, comprising the Network Facilities Coordinator, Network Technicians, and multiple external contractors.

Responsibilities include cost control, physical access, and quality assurance across all network facilities and infrastructure.

A key aspect of this role is to provide direction and oversight for all Network Facilities operations, guaranteeing clarity of roles, high performance, and compliance with safety and engineering standards.

  • Leadership: Direct and oversee Network Facilities operations to ensure seamless execution.
  • Team Management: Lead a cross-functional team, ensuring clarity of roles, high performance, and adherence to safety and engineering standards.
  • Operational Accountability: Ensure efficient assignment, scheduling, and tracking of work, including internal staff and external contractors.

The ideal candidate will possess strong leadership skills, with experience in managing teams and driving projects forward. They must also be able to build relationships with stakeholders, both internally and externally.

Key Responsibilities

Some key responsibilities of the Network Facilities Team Lead include:

  • Leadership and Oversight: Provide strategic guidance and tactical support for all Network Facilities operations.
  • People Management: Own and manage personnel matters for Network Facilities staff, including performance management, workload planning, and staff wellbeing.
  • Operational Accountability: Ensure efficient assignment, scheduling, and tracking of work, including internal staff and external contractors.
Requirements

To succeed in this role, you'll need:

  • Proven leadership experience in network facilities operations or critical infrastructure environments.
  • Strong written and verbal communication skills, with the ability to coordinate across technical, operational, and business stakeholders.
  • Able to build, lead, and support a high-performing team, ensuring role clarity, performance development, and staff wellbeing.
  • Demonstrated experience managing datacentre or POI environments, including equipment installation, access control, and facilities compliance.
  • Strong attention to detail and accountability for documentation, procedural accuracy, and asset tracking.
Benefits

We offer a range of benefits to our employees, including:

  • Free Home Broadband
  • Free Mobile SIM plan
  • Flexibility – 3 days/week in the office
  • Lunch on Wednesdays, snacks, donuts and more
  • Diverse and inclusive culture
  • Growth opportunities within the company.

At Superloop Company Name deleted, we're dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members.

We welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We're committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining us.

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