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Customer Banking Specialist Relief Officer
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We are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at Commonwealth Bank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.
Key Responsibilities- Provide in-depth conversations with customers to understand their banking needs and preferences.
- Support customers with account maintenance, credit product applications, and financial health checks.
- Offer education and demonstrations on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
- Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment.
- Excellent communication skills and ability to articulate financial terms clearly.
- Ability to ask the right questions, find solutions, and act with integrity.
- Capacity to work in a busy, commercial, and driven retail environment.
As a Customer Banking Specialist Relief at Commonwealth Bank, you will have the opportunity to work with a talented team, develop your skills and expertise, and make a real impact on our customers' lives.
