Customer Service Officer

7 days ago


Northern Beaches, Australia JOBFITTS CONSULTANTS Full time

With Banking Service Specialist role comes a unique experience when engaging with the customers and answering their queries.

**As our Banking Customert Service Specialist, you will**:

- Provide exceptional, service over the phone to our internal and external members using multiple software systems to support that relationship.
- Maintain service level expectations and consistent call quality while handling a high volume of calls.
- Explain features and benefits of all products and services; recommend products and services to members as appropriate.
- Process shares withdrawal requests, fund transfers, pre-authorized credit line advances, outgoing wires, check orders, certificate renewals, and opening of savings sub-shares.
- Provide account information related to balances, check clearings, deposits, postings, and statements.
- Process, record, and follow up, payroll distribution requests, and TDs.
- Provide online banking and bill payer set-up, support, and problem-resolution for members and branch staff.
- A high school diploma or equivalent; Associate degree in banking or finance is a plus.
- Two years of experience in financial services or a call center environment.
- Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up.
- Strong knowledge and experience of web-based software programs
- Commitment to member service and a passion for seeking solutions.
- The ability to work hard, find solutions and have fun.

If you crave a work environment with life-friendly hours, a community-centred vibe, and where growing your financial skills will be nurtured, we should talk

**Job Types**: Temp to perm, Contract
Contract length: 6 months

**Salary**: $32.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Northern Beaches, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)


  • Customer Service

    3 weeks ago


    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Office-based role, 10-minute walk from North Sydney station - Previous person in role been promoted, so career progression available - Variety and autonomy, own this role THE COMPANY YOU WOULD BE JOINING - Our client is a world leader in the medical device/prosthesis market and have been committed to improving the quality of life for patients for over 30...

  • Customer Service

    2 months ago


    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Office-based role, 5-minute walk from St Leonards station - Previous person in role been promoted, so career progression available - Variety and autonomy, own this role THE COMPANY YOU WOULD BE JOINING - Our client is a world leader in the medical device/prosthesis market and have been committed to improving the quality of life for patients for over 30...

  • Customer Service

    2 months ago


    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Office-based role, 5-minute walk from St Leonards station - Previous person in role been promoted, so career progression available - Variety and autonomy, own this role THE COMPANY YOU WOULD BE JOINING - Our client is a world leader in the medical device/prosthesis market and have been committed to improving the quality of life for patients for over 30...


  • Northern Beaches, Australia Hudson Australia Full time

    **Location: Thornleigh - 3 Hillmont Avenue - Sydney - New South Wales** **Salary: $33-35/hr + super** **Start date**:15/06/203** **Contract type: Full time/Temporary** **Duration: 2-3 days (Leave cover)** About the role: - You will play the vital role of being the first point of contact for anyone visiting the facility or making general telephone...

  • Customer Service

    6 days ago


    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Career opportunities exist here if you are seeking professional growth - On-site role in Lane Cove office with parking on-site - This company is committed to protecting & improving the environment THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of...


  • Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Customer service role, car needed, parking on site! 2-3 days at home - North Shore location, near Hornsby, work close to home 2-3 days in office - Collaborative, friendly, supportive team & culture This amazing medical healthcare company, with a positive, welcoming culture, is looking for someone to join their Customer Service team to be responsible for all...


  • Northern Beaches, Australia Hudson Australia Full time

    Our Disability Sector client is going through a period of peak workflow due to growth and require the help of an ongoing Temp to assist the current team with their volume of work until they hire permanently. This role offers an immediate start in a fun team environment where you can make a difference in the community. - NORTHERN SYDNEY SUBURBS OFFICE...


  • Northern Beaches, Australia 4C Recruitment Full time

    Immediate start - North Sydney Immediate start on offer for a Customer Service Officer with MYOB skills. **Responsibilities**: - Provide office support to national head office and employees from human resources to finance administration tasks - Entering of supply chain and inventory information into MYOB - Answering of phone calls from suppliers and...


  • Northern Beaches, Australia Frontline Recruitment Full time

    **About the company**: This retailer is well know for their high end, premium products that are used day in day out. Creating quality for almost 100 years with stores across the globe. After some internal movement they are on the search for a new Customer Service Manager to join the team and make an impact on the customer experience. **About the...


  • Northern Beaches, Australia HVTC Full time

    Northern Beaches, NSW, Australia - Gain a nationally recognised qualification while you work! - Earn an income while you learn - Located across Manly, Dee Why, Mona Vale & Avalon **About this opportunity** You will complete a Certificate III Customer Engagement - Business over 12 months through a combination of formal training with a Registered Training...


  • Northern Beaches, Australia HVTC Full time

    Northern Beaches, NSW, Australia - Gain a nationally recognised qualification while you work! - Earn an income while you learn - Located across Manly, Dee Why, Mona Vale & Avalon **About this opportunity** You will complete a Certificate III Customer Engagement - Business over 12 months through a combination of formal training with a Registered Training...


  • Northern Beaches, Australia HVTC Full time

    Northern Beaches, NSW, Australia - Gain a nationally recognised qualification while you work! - Earn an income while you learn - Located across Manly, Dee Why, Mona Vale & Avalon **About this opportunity** You will complete a Certificate III Customer Engagement - Business over 12 months through a combination of formal training with a Registered Training...


  • Northern Beaches, Australia Frontline Recruitment Full time

    **About the company**: This retailer is well know for their high end, premium products that are used day in day out. Creating quality for almost 100 years with stores across the globe. After some internal movement they are on the search for a new Customer Service Manager to join the team and make an impact on the customer experience. **About the...


  • Northern Beaches, Australia Bluefin Resources Full time

    Join a thriving financial services institution as a Customer Support Officer and be part of a dynamic Loan Support team. - Enjoy a fantastic, flexible working environment and culture - You will be given the tools you need for success - Option to work from home 3 days a week after initial training **About the Company**: This prestigious non-bank lender...


  • Northern Beaches, Australia Adecco Full time

    Northern Beaches NSW - Onsite Parking - International Manufacturer Reporting to the Managing Director, the Customer Service/Sales Administration Specialist is responsible for managing the end to end customer experience.The role provides an exciting opportunity to work with a wonderful small team offering variety and a competitive salary, along with the...

  • Temp Customer Service

    2 months ago


    Northern Beaches, Australia Pettit Pharma & Device Search Full time

    Pick your own days & hours, part-time or full-time! School hours? - Upper North Shore location, near Hornsby, work close to home! - If full-time, you can work from home 3 days a week This healthcare company is looking for someone to join their Customer Service team as a temp contractor for a 6-8 week temp contract. This role is based near Hornsby and will...


  • Northern Beaches, Australia mme Full time

    Great Team Environment - Build customer relationships - Northern Beaches - It’s all aboutthe Company! - A true Hot Job! This leading Award Winning supplier and installer of European range of heating and cooling solutions wants to see you warm and comfy within their Customer Service Team. They have key customers nationally across Australia and across the...


  • Northern Beaches, Australia mme team Full time

    Great Team Environment - Build customer relationships - Northern Beaches It’s all aboutthe Company! A true Hot Job! This leading Award Winning supplier and installer of European range of heating and cooling solutions wants to see you warm and comfy within their Customer Service Team. They have key customers nationally across Australia and across the...


  • Northern Beaches, Australia The Automotive Group Full time

    **Brookvale location**: - **$32.00 per/h + comm.**: - **Gtd 20hrs per week (8.00am - 12.00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...


  • Northern Beaches, Australia mme group Full time

    Flexible working/HYBRID available - On-Going support and training - Two Customer Centric people required It's All About the Company: Be a part of leading the charge towards a trusted digital world. This global cybersecurity company has a presence in over 45 countries and possesses the ability to serve customers across 170 countries. Combining local...