Bank Teller

With Banking Service Specialist role comes a unique experience when engaging with the customers and answering their queries.

**As our Banking Customert Service Specialist, you will**:

- Provide exceptional, service over the phone to our internal and external members using multiple software systems to support that relationship.
- Maintain service level expectations and consistent call quality while handling a high volume of calls.
- Explain features and benefits of all products and services; recommend products and services to members as appropriate.
- Process shares withdrawal requests, fund transfers, pre-authorized credit line advances, outgoing wires, check orders, certificate renewals, and opening of savings sub-shares.
- Provide account information related to balances, check clearings, deposits, postings, and statements.
- Process, record, and follow up, payroll distribution requests, and TDs.
- Provide online banking and bill payer set-up, support, and problem-resolution for members and branch staff.
- A high school diploma or equivalent; Associate degree in banking or finance is a plus.
- Two years of experience in financial services or a call center environment.
- Exceptional verbal communication skills, as well as advanced ability to multi-task, prioritize, stay organized, and follow up.
- Strong knowledge and experience of web-based software programs
- Commitment to member service and a passion for seeking solutions.
- The ability to work hard, find solutions and have fun.

If you crave a work environment with life-friendly hours, a community-centred vibe, and where growing your financial skills will be nurtured, we should talk

**Job Types**: Full-time, Permanent

**Salary**: $55.00 - $65.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Northern Beaches, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)