Engineering Systems Analyst

2 months ago

Melbourne, Victoria, Australia Qantas Group Full time

Job Summary

We are seeking an experienced Systems Analyst to join our Engineering team at Qantas Group. As an Engineering Systems Analyst, you will be responsible for administering user accounts, managing user access, and executing scheduled user access reviews and audits.

Key Responsibilities

  • Administer user accounts, ensuring access to functionalities relevant to each role.
  • Manage user account changes, including role changes, deactivations, and terminations.
  • Execute scheduled user access reviews and audits.
  • Investigate, validate, and resolve issues compromising data and system integrity.
  • Assess and action user requests for data updates or system changes via front-end updates or database scripts.
  • Design and develop SQL scripts to assist with data migration or bulk update requirements.
  • Design and develop customised reports based on user requirement and specification.
  • Assist with TRAX defect management by working closely with stakeholders, the Product Owner, and coordinating with TRAX Corp. and other service providers.
  • Assist with Production Verification Testing (PVT) when relevant servers are updated or patched to the latest OS version or to remediate vulnerabilities, securing the system from cyber threats.
  • Conduct systems and business analysis, including user requirement gathering, process review, data mapping, system testing, user guide documentation, and implementation of TRAX-related projects.
  • Support improvement initiatives on projects requiring system integrations with TRAX.
  • Support the transition from TRAX to eMRO by participating in impact assessments, process reviews, data mapping, data migration, system testing, and implementation as required by the project team.

Requirements

  • System support, administration, or analyst experience.
  • Experience in system upgrades and/or data migration (desirable).
  • Intermediate skills in Oracle PL/SQL, Power Apps, and/or Power BI.
  • Familiarity with using APIs and/or web services (desirable).
  • Knowledge of Tomcat and/or Linux server configuration and troubleshooting (desirable).
  • Knowledge or experience with Spec 2K and/or AeroXchange (desirable).
  • Tertiary qualifications in Engineering or IT, or relevant experience.
  • Strong verbal and written communication skills.
  • Solid internal and external stakeholder management skills.

About Us

At Qantas Group, we are committed to delivering exceptional customer experiences and driving innovation in the aviation industry. Our team is passionate about creating a culture that values diversity, inclusion, and collaboration. We offer a range of benefits and opportunities for professional growth and development.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A range of benefits, including staff travel discounts and access to employee networks.

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