Dining Experience Director

5 days ago

Melbourne, Victoria, Australia beBeeSupervisor Full time $90,000 - $110,000
Job Overview

Food and Beverage Leader role at our esteemed hospitality establishment.

Welcome to a world of exceptional service and memorable experiences for guests.

Awarded for superior performance, our Hotel showcases unwavering commitment to providing outstanding service and creating unforgettable moments.

Situated in the heart of Melbourne's iconic Premier Tower in the CBD across from Southern Cross Station, our stylish 172 rooms and suites deliver a hotel experience that blends art and design to create an unforgettable moment.

We are home to the prestigious Victorian Accommodation Award for Excellence for Hotel Restaurant of the Year, reflecting our dedication to quality and innovation in the hospitality industry.

In this dynamic role, you will have the chance to be innovative in service concepts, enhance our dining experiences, and ensure that every guest leaves with a memorable impression.

Key Responsibilities

  • An unbridled passion for food and a love of sharing your 'food stories' with our guests
  • Be a calming influence amid a highly pressured environment, with the ability to sustain and drive positive morale creating a culture that people want to be a part of
  • The ability to coordinate and manage day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
  • Have a flexible approach to adapting to guest requests, and have the necessary skills to actively resolve complaints and challenges presented by customers

Required Skills and Qualifications

  • An enthusiastic hospo soul , inspiring the Food & Beverage team to provide our patrons with a genuinely unforgettable experience
  • Highly organised and able to multitask manage day-to-day operations
  • Detail focused with the ability to deliver consistently high-quality service
  • Previous experience in managing Food & Beverage teams
  • Flexibility to work a variety of shifts including evenings and weekends
  • Experienced with local marketing knowledge in the restaurant industry

Benefits and Perks

  • All Heartist Membership - Enjoy exclusive discounts on accommodation and food & beverage at our properties worldwide
  • Family & Friends Discounts - Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events
  • Accor Live Limitless (ALL) Loyalty Program - Earn status and reward points with every stay, unlocking more benefits and experiences

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