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Head of Branch Management
1 week ago
We are seeking an experienced Head of Operations to lead our team of branch managers across Australia and New Zealand.
About the RoleThis senior leadership position requires a strategic thinker who can drive operational excellence and foster a high-performing culture focused on safety, efficiency, and achieving key performance indicators (KPIs). The successful candidate will be responsible for overseeing daily operations, driving continuous improvement initiatives, and ensuring compliance with regulatory requirements.
The ideal candidate will have a proven track record in leadership and team management, with expertise in operational excellence, risk management, and stakeholder relationship building. They will possess excellent communication and interpersonal skills, with the ability to provide guidance and support to site managers and branch teams.
In addition, they will be responsible for developing, tracking, and monitoring KPIs related to asset processing times, safety performance, and customer satisfaction, as well as providing regular, detailed reports on operational performance, KPI metrics, and market trends.
The successful candidate will play a critical role in aligning operational strategies with organizational goals and industry best practices, ensuring that our company remains competitive and responsive to evolving market demands.
