Sales Experience Lead for Home Decor

3 weeks ago


Perth, Western Australia Pottery Barn Full time

Deliver exceptional customer experiences and drive sales growth as a Sales Experience Lead for Home Decor at Pottery Barn in Perth, Australia.

About the Role

This permanent, part-time position offers 40 hours per fortnight with a fixed two-week rotating roster. As a Sales Experience Lead, you will create engaging shopping experiences by sharing your expertise on enhancing customers' homes, driving sales through strategic merchandising, and leading weekly promotional and visual changes.

Key Responsibilities
  • Create unique, interactive experiences for customers to discover new products and solutions.
  • Analyze sales trends and develop effective strategies to meet targets and exceed expectations.
  • Lead and motivate the team to deliver world-class service and achieve sales goals.
  • Develop and maintain extensive product knowledge to provide expert advice to customers.
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards.
Requirements

To be successful in this role, you will need:

  • Retail sales experience, ideally in visual merchandising, specialty retail, and/or homewares.
  • Customer service experience.
  • Experience in managing others or looking to step into a leadership role.
  • A passion for home decor and design.
  • The ability to work effectively in a team environment and independently manage your time.
  • Strong communication, organisation, and leadership skills.
Benefits

As a Sales Experience Lead, you will enjoy:

  • A competitive salary of AUD $60,000 - $70,000 per year, depending on experience.
  • A generous discount on all Pottery Barn products.


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