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Spa Manager
2 months ago
We are seeking an experienced Spa Manager to lead our Lagoon Day Spa at Mindil Beach Casino Resort. As a key member of our team, you will be responsible for driving the growth of our spa business, delivering exceptional customer experiences, and leading a team of therapists.
Key Responsibilities- Develop and implement strategies to increase spa revenue and customer satisfaction
- Lead and motivate a team of therapists to deliver exceptional service and treatments
- Manage spa operations, including budgeting, stock management, and staff scheduling
- Collaborate with internal stakeholders to ensure seamless delivery of spa services
- Monitor and improve spa facilities and amenities to maintain a high level of quality and luxury
- Proven experience in spa management, preferably in a 4/5-star hotel or resort
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of spa operations, including treatments, products, and services
Mindil Beach Casino Resort is a premier entertainment destination in the Northern Territory, offering a range of luxury amenities and services. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer experiences.
