
Financial Transaction Specialist
1 week ago
Job Title: Financial Transaction Specialist
We are seeking a highly skilled professional to join our financial operations team in Australia. As part of this evolving and growing client funds operation, you will be responsible for managing daily workloads, responding to client inquiries, and maintaining world-class service standards.
About the Role:
- Main Responsibilities:
- 1. Effectively manage daily tasks and workload
- 2. Respond to internal and external client inquiries via phone and email
- 3. Maintain consistent, world-class service to clients
- 4. Handle return payments and refunds
- 5. Liaise with stakeholders to improve transaction efficiency
About Our Team:
The team operates from a state-of-the-art facility in Australia and is responsible for handling large volumes of financial transactions on a daily basis. As a Financial Transaction Specialist, you will play a critical role in assisting clients who contact us, while also assisting with payment processing, refund requests, and improving operational efficiency.
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