Product Operations Director

5 days ago

Sydney, New South Wales, Australia beBeeoperations Full time $168,000 - $231,000

Job Title: Product Operations Director

As a Product Operations Director, you will be responsible for driving the Global Product Operations function at scale.

Key Responsibilities:
  • Lead and mentor a global team of Product Operations Managers, creating a culture of continuous improvement and data-driven decision-making.
  • Provide clear direction and development opportunities to empower your team to proactively solve problems and navigate the complexities of a fast-paced organisation.
  • Lead the global incident response and resolution process, owning the escalation path for high-impact product issues.
  • Establish and maintain SLAs to provide world-class support for operational teams and clients.
  • Manage the product feedback loop, leveraging strategic insights to inform and optimise product strategy for new features and products from launch through to ongoing improvement.
  • Drive a data-first approach to product operations, analysing support tickets and client issues to identify key themes and trends.
  • Build reports and dashboards to track performance and efficiency, and use these insights to inform product enhancements and client experience.
  • Direct the creation of comprehensive, easily accessible product knowledge management systems and processes for all stakeholders.

We're looking for an experienced leader with a strong background in technology operations or service delivery. You should have a deep understanding of financial services and be able to build strong relationships with senior stakeholders.

Requirements:
5+ years of leadership experience managing a Technology Operations or Service Delivery team.
7+ years of experience in financial services or a related technology discipline, with expertise in key domains like payments, cards, and treasury.
Proven ability to build strong relationships and influence senior stakeholders across various departments.

  • Production Director

    2 weeks ago

    Sydney, New South Wales, Australia Apparent Full time

    Production DirectorDirect message the job poster from ApparentWe're Apparent, a full-service, independent agency made up of 180 thinkers, creators and solution-makers doing what we do best. One thing you should know about us: we've got an entrepreneurial spirit, and we know the work worth doing doesn't fit into neat, tidy boxes. And neither should you, for...

  • Production Director

    1 week ago

    Sydney, New South Wales, Australia beBeeManufacturing Full time $110,000 - $141,550

    Job Title: Production DirectorAbout the Role:We are seeking an experienced Production Director to oversee all facets of manufacturing, operations, and drive continued growth across NSW.Main Responsibilities:Oversee day-to-day operations across NSW with a focus on safety, quality, and customer serviceAchieve operational and production targetsTroubleshoot...

  • Director of Product Operations Strategy

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $150,000 - $250,000

    Senior Strategic Operations DirectorThis position plays a pivotal role in driving the Global Product Operations function forward. As a strategic leader, you will oversee a team of Product Operations Managers, guiding them to bridge product, technology, and sales/service operations.Main Responsibilities:Direct and mentor a global team of Product Operations...

  • Production Operator

    1 week ago

    Sydney, New South Wales, Australia Pharmacare Operations Pty Ltd Full time

    **About us**Pharmacare Operations is an Australian owned and run manufacturer of Complementary Healthcare Products. As a world class TGA-licenced facility, Pharmacare Operations is proud of its high standards and compliance to the Code of GMP.We are looking to fill the current available shift patterns:- Day Shift - Monday to Wednesday- Day Shift - Thursday...

  • Production Director

    1 week ago

    Sydney, New South Wales, Australia Apparent Full time

    Production Director Direct message the job poster from ApparentWe're Apparent, a full-service, independent agency made up of 180 thinkers, creators and solution-makers doing what we do best.One thing you should know about us: we've got an entrepreneurial spirit, and we know the work worth doing doesn't fit into neat, tidy boxes.And neither should you, for...

  • Operations Director

    2 weeks ago

    Sydney, New South Wales, Australia beBeeOperations Full time $120,000 - $200,000

    Operations Director RoleThe Operations Director plays a pivotal role in ensuring the smooth functioning of an organization. This is achieved by developing and implementing operational strategies, managing and supervising teams, analyzing and improving processes to increase efficiency and productivity.Leadership skillsExcellent communication and interpersonal...

  • Production Assistant

    1 week ago

    Sydney, New South Wales, Australia Pure Product Australia Full time

    Subject: Job Opportunity: Sports Supplement Production Workers/Machine OperatorsDear [Recipient],Pure Product Australia is currently seeking Sports Supplement Production Workers/Machine Operators for our site in St Peters, NSW 2044.Our roles span various areas of food production, including packing, wrapping, hygiene, and inventory management. requiring...

  • Operations Director

    1 week ago

    Sydney, New South Wales, Australia beBeeOperations Full time $120,000 - $180,000

    Job Title: Operations DirectorAbout the Role:The Operations Director will oversee production planning, logistics, OH&S, and process for our business. This is a key leadership role that requires strong understanding of production planning, logistics, and team management.Key Responsibilities:Manage entire production, operations & logistics for our...

  • Product Director

    4 days ago

    Sydney, New South Wales, Australia Bebeedirector Full time

    Product Director JobA Product Director is responsible for overseeing the development and implementation of product strategies to meet business objectives.The role requires strong leadership, analytical and problem-solving skills, with the ability to collaborate with cross-functional teams to drive results.Key Responsibilities:Develop and implement product...

  • Operations Director

    6 days ago

    Sydney, New South Wales, Australia beBeeManufacturing Full time $180,000 - $250,000

    Manufacturing Operations DirectorLead operational excellence in manufacturing capability, deploy manufacturing expertise and develop capability for growth while ensuring operational integrity and product excellence.Provide manufacturing technical leadership to ensure work meets design intent, is safe, fit-for-purpose and complies with legal...