Administrative Liaison

14 hours ago

Perth, Western Australia beBeeCommunication Full time $60,000 - $80,000
Job Role Summary

We are seeking a skilled professional to join our team as a liaison. As a key member of our office, you will provide exceptional customer service, supporting our staff with administrative duties and managing client relationships.

Key Responsibilities
  • Customer Support: Respond to incoming calls in a friendly and knowledgeable manner, following best practices.
  • Efficient Client Communication: Provide timely responses to callers, ensuring effective information delivery to clients and the care team.
  • Meeting Coordination: Manage room bookings for meetings and presentations, including coordinating refreshments for visitors and office events.
  • Office Operations: Maintain a clean and organized reception, office, and kitchen areas, and manage office supplies under the guidance of the Office Administrator.
  • Visitor Management: Greet visitors, ensure proper sign-in/out procedures, distribute communications, and handle new client inquiries effectively.
Required Skills and Qualifications
  • Minimum of 1 year in an administrative or similar role, with strong organizational skills and attention to detail.
  • Excellent oral and written communication skills, along with proficiency in Microsoft Office and Teams.
  • Proven track record in providing exceptional customer service, demonstrating professionalism and a pleasant demeanor.
  • Strong understanding of confidentiality and privacy, with the ability to build trusting relationships.
  • Ability to work independently, multitask, meet deadlines, and make sound judgments while aligning with company values.
Benefits

This role offers a unique opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. You will be part of a team that is dedicated to enhancing the lives of ageing adults and their families.

Why Apply?

This role is ideal for those who are passionate about delivering exceptional customer service and working in a fast-paced office environment. If you are a motivated and organised individual who enjoys working with people, we encourage you to apply.

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