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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Cleanaway. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the highest levels of customer satisfaction.
Key Responsibilities:
- Deliver high-quality customer service to our clients, ensuring their needs are met and exceeded.
- Operate company vehicles to transport waste and equipment to customer sites.
- Perform routine maintenance and cleaning of equipment, including parts-washers, solvent sinks, turbo-washers, and spray gun machines.
- Collect and transport waste streams in various sizes, including 20ltr drums, 60ltr drums, 205ltr drums, and 660ltr bins.
- Complete service documentation using mobile phone apps and other technological devices.
- Ensure high levels of customer satisfaction and resolve any issues promptly.
- Work collaboratively with the operations team to achieve business objectives.
Requirements:
- Minimum MR licence required.
- Basic mechanical aptitude and troubleshooting abilities.
- Ability to work away 1-2 nights per fortnight (accommodation and meals provided).
- Be fit and healthy and able to pass pre-employment medical.
- Excellent customer service ethic and commitment to safety.
- Good verbal and written communication skills.
About Cleanaway:
Cleanaway is a leading provider of waste management services in Australia. We are committed to making a sustainable future possible, together. Our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry-leading HSE performance.
Why Join Cleanaway?
- Career opportunities in a high-growth, Australian business.
- Supportive and safe work environment.
- Paid parental leave.
- Great company benefits, including employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance, and more.
