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Transportation Operations Manager
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About Saint Louis University
Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. With a strong commitment to faith and service, SLU offers world-class academics, life-changing research, and compassionate health care.
About the Job
We are seeking a highly skilled Transportation Operations Manager to oversee the efficient operation of our transportation program. The successful candidate will be responsible for ensuring the smooth flow of shuttle routes, adequate driver coverage, and maximizing inventory for rental van needs.
Key Responsibilities
- Oversee the daily operations of the transportation program, ensuring efficient shuttle routes and adequate driver coverage.
- Schedule, coach, and resolve issues with transportation employees, ensuring they perform at the expected level of safety and quality.
- Coordinate and schedule University and Enterprise rental vans for University use, prepare trip packets, and coordinate driver verifications.
- Monitor the daily operations of the Saint Louis University shuttle service, act as liaison with 3rd party vendors, and resolve any related issues, complaints, or accidents.
- Maintain records of University-owned vans, coordinate emergency repairs, and assist with the development of transportation policy and procedures.
- Verify the accuracy of transportation rental/shuttle invoices and submit for payment.
- Perform other duties as assigned.
Requirements
- Associate degree supplemented with two (2) years of related work experience.
- Valid class E Missouri driver's license or state equivalent.
- Ability to work overtime as required.
- Strong leadership skills, ability to multitask, and excellent customer service skills.
- Ability to verbally and clearly communicate information effectively.
- Interpersonal/human relations skills.
About the Team
The Parking and Card Services team is responsible for providing safe and efficient parking and transportation services to the Saint Louis University community. We are committed to excellence in customer service and strive to create a positive experience for all users.
