Automation Access Control Specialist
4 weeks ago
Company Overview
FAAC Technologies is the leading global player in the field of automation and access control, dedicated to satisfying end-user needs for security, safety, and convenience.
The company has a huge presence abroad with both production sites and commercial premises. In Australia, FAAC Technologies has offices in Melbourne, Sydney, Brisbane, and Perth.
About the Role
This exciting opportunity is available for an experienced Automation Access Control Specialist to join our Australian business operations as we continue along our journey of ongoing expansion, change, and transformation.
You will be responsible for analysing processes across the business with a view to streamlining the order-to-fulfilment time for our customers.
Liaising with external stakeholders to obtain feedback and understand their current experiences with our company will also be a key part of this role.
You will work within relevant departments that are directly related to the OTC cycle, with a view to learn and understand existing systems and processes as well as to understand the skill level and potential of the existing teams.
Main Responsibilities
- Analyse processes across the business with a view to streamlining the order-to-fulfilment time for our customers.
- Liaise with external stakeholders to obtain feedback and understand their current experiences with our company.
- Work within relevant departments that are directly related to the OTC cycle.
Requirements
- Proven experience in leading strategic change and implementing strategies that enhance the customer experience.
- An understanding of what an exceptional customer journey looks like and the desire to achieve it.
- A genuine passion for applying effective and efficient processes, with a view to maximising our customers' experience.
Benefits
- A competitive salary between $120,000 - $160,000 per year.
- Great working environment with continuous professional development opportunities.
- 6 additional wellbeing leave days.
Location
Melbourne, Sydney, Brisbane, or Perth, Australia.
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