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Shift Team Manager

2 months ago

Australia Guzman y Gomez Limited Full time

About Guzman y Gomez Limited

Guzman y Gomez Limited is a fast-food restaurant that prides itself on being 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Summary

The Shift Leader is a critical role in setting up our restaurant for success. As a Shift Leader, you will be responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will lead the team through busy service periods, crew training, and proactively improving guest experience.

Key Responsibilities

  • Lead the team during specific periods of trade, ensuring seamless service delivery and high-quality food production.
  • Motivate and engage the team on shift, promoting a positive and inclusive work environment.
  • Champion food safety and food quality standards, ensuring compliance with company policies and procedures.
  • Lead crew training sessions, equipping team members with the skills and knowledge needed to excel in their roles.
  • Proactively identify and address areas for improvement, implementing changes to enhance guest experience and team performance.

Requirements

  • Experience leading or supervising a team within a busy environment.
  • Completed or willingness to complete Food Safety Supervisor certificate.
  • Completed or willingness to undertake Responsible Service of Alcohol course.

Benefits

  • Free uniform.
  • Competitive pay.
  • Crew team building activities and competitions.
  • Discounted meals.
  • Cultural celebrations – Day of the Dead and Cinco de Mayo.