Business Development Director for Product Experience

7 days ago

Sydney, New South Wales, Australia SafetyCulture Full time

About SafetyCulture:

SafetyCulture is a customer-centric SaaS company that empowers working teams to improve daily. Our mission-driven technology platform provides front-line workers with a voice, and leaders with visibility to make informed decisions.

We're committed to creating impactful products that people love to use, combining form, function, and heart. At SafetyCulture, our product team prioritizes direct customer conversations, interactions, and site visits to deliver value.

This unique opportunity as a Technical Product Manager at SafetyCulture will have you engaging with enterprise customers, handling white labeling, and crafting package offerings tailored to client needs. You'll set the precedent for this business initiative, driving enterprise customer experience with our core product.

What makes an exceptional Technical Product Manager at SafetyCulture?

  • Customer Focus: You're passionate about truly understanding our customers, championing their needs, and advocating for them in all business interactions.
  • Curiosity: You actively seek learning and feedback, exploring your product space and building your product discipline.
  • Action-Oriented: You get things done, solving problems, providing direction, and embracing learning through action.
  • Data-Driven: You analyze product and customer data, identifying key success metrics, and developing hypotheses.
  • Effective Communication: You tailor communications for every audience, motivate teams through storytelling, and ensure no one is surprised by new changes.
  • Collaboration: You work effectively with cross-functional teams and manage tasks and interests from multiple stakeholder groups.
  • B2B Product Experience: Demonstrated experience building B2B products within medium to large tech businesses is desirable.
  • Multichannel Delivery: Experienced delivering products across web and mobile platforms.

What we offer:

  • Flexible working arrangements, encouraging you to create your best work blend while working from home or our local office.
  • Access to professional and personal training and development opportunities.
  • Hackathons, workshops, lunch & learns, and community engagement initiatives.
  • A supportive environment with a range of amenities, including an on-site gym, table tennis, board games, and a pet-friendly office.

We're dedicated to building inclusive teams and fostering a culture of belonging where everyone can bring their authentic selves to work each day. We strive to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates.

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