
Neighbourhood Support Coordinator
5 days ago
As a vital member of our team, you will play a pivotal role in ensuring business operations run smoothly and clients receive an exceptional experience.
About the Role- Supporting and coordinating different teams within each neighbourhood is essential to delivering high-quality community care services.
- You will be the first point of contact for internal and external customers via phone, email and in person, providing efficient support and resolving queries.
- Managing requests, concerns and inquiries requires strong communication skills, attention to detail and the ability to prioritise tasks effectively.
- Rostering and scheduling support for the neighbourhood involves creating rosters, managing diaries and arranging travel and meetings.
- Creativity and initiative are key when creating correspondence and documentation as requested, which may include preparing reports, letters and other written materials.
- Organising appointments, diaries, travel and meeting/workshop preparatory arrangements demands excellent time-management skills and the ability to multitask.
- Monitoring, ordering and distributing office supplies and arranging maintenance/repair of office equipment ensures the smooth operation of the team.
- Accuracy and integrity of information in financial, human resource and other systems and databases is crucial for effective decision-making.
The ideal candidate will have strong verbal and written communication skills, previous experience in rostering/scheduling, good time-management skills and an ability to prioritise their workload.
They will also have good knowledge and experience with MS Office and Database applications, confidence with smartphone and digital devices or a willingness to learn.
This role offers an opportunity to make a meaningful difference in the lives of others through small moments that leave big impacts. Our team encourages creativity and enjoyment while contributing to our success.
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