Mobile Lending Manager

4 weeks ago


Brisbane, Queensland, Australia ANZ Full time
About Us

Suncorp Bank is a leading financial institution that offers a range of banking and financial services to individuals and businesses. As a proud part of the ANZ Group, we are committed to creating a workplace where people from all backgrounds, identities, and beliefs can thrive in an environment of inclusivity and mutual respect.

About the Role

We are seeking a highly skilled and experienced Mobile Lending Manager to join our team. As a key member of our sales and service team, you will be responsible for identifying and developing sources for new home loan and small business customers, while adhering to the risk appetite of the organisation.

Key Responsibilities
  • Implement and monitor a mobile banking marketing and business plan, and subsequent achievement to the goals set.
  • Monitor and analyse sales, service, and credit quality, identifying and implementing corrective activity where performance gaps exist within budgeted targets.
  • Generate opportunities for sales specialists for Bank products using the agreed sales process.
  • Maximise the visibility of the Suncorp Bank brand throughout the region by actively and positively promoting the company at public events.
  • Achieve sales and service targets.
What We're Looking For
  • Tertiary qualifications in business, commerce, banking, and/or finance are desirable.
  • Demonstrated experience in roles requiring growth and retention of a customer base.
  • Demonstrated experience in writing and assessing quality credit submissions while balancing the needs of the customer with the risk appetite of our organisation.
  • Analytical skills – ability to develop solutions and courses of action and recommend solutions by using an information base to identify key issues, compare with other data, and determine cause-effect relationships.
  • Attention to detail – accurately checking and processing tasks and showing concern for all aspects of the role.
  • Change Management – ability to recognise, understand, and support the need for change and anticipate the impact on both the team and self.
  • Commercial Acumen – ability to recognise and implement business strategies to drive profitable growth, customer acquisition, customer experience, and sales productivity.
  • Credit skills – understanding and application of risk analysis, cash flow analysis, portfolio management, evaluation, and analysis of profit projections, property valuation, credit mediation, security requirements, and credit checking.
  • Financial skills – understanding and application of pricing, margin, expense management, and profitability principles.
  • Negotiation skills – exploring opportunities with a view to mutual benefit and acceptance.
  • Problem-solving – ability to seek out information and break down problems and situations into simple lists of components, options, or alternatives.
  • Social skills – using appropriate behavioural styles to develop relationships and influence others.
Why Join Us?

Suncorp Bank is a place where you'll be doing work that really matters. Every role, in every team, is working towards supporting the financial wellbeing of our million+ customers. We offer a range of benefits and support resources to help you create a healthy work-life balance, and we provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group, which operates in almost 30 markets across the globe.


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