
Support Family Wellbeing
2 days ago
This role is an exciting opportunity to work with families and make a positive impact on their lives.
We are seeking a skilled and compassionate individual who can provide exceptional customer service and build trusted relationships with families and service providers.
- Key Responsibilities:
- Support families to understand, implement and review their child's NDIS plan
- Facilitate plan reassessments and monitor progress toward individualised goals
- Provide practical guidance and emotional support, especially during challenging conversations
- Maintain accurate documentation and manage administrative tasks efficiently
Requirements:
- Exceptional customer service skills and a strong family-centred approach
- Excellent communication skills to simplify complex information for families
- Experience in early childhood education, administration, or customer service
- An understanding of the NDIS and its impact on families of children with additional needs
What We Offer:
- Diversity & belonging - We value all backgrounds, abilities, and identities and are committed to cultural safety
- Flexibility That Works for You - Balance your way
- Great Pay & Perks
- Career Growth & Learning
- Your Wellbeing Matters - Free, confidential support
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