Retail Operations Manager
6 days ago
About this opportunity
Freedom is a dynamic and innovative company that values honesty, transparency, and recognition. We're looking for a talented Retail Operations Manager to join our Management team in southern Brisbane stores.
As a key member of our team, you will be responsible for mentoring and guiding your team to achieve their KPIs and goals, which will elevate the store's performance. You will work closely with the Store Manager to identify areas of opportunity and recommend potential solutions.
Key responsibilities include:
- Using commercial acumen to increase profitability and maximise opportunities across sales, interior decorator program, NPS, engagement, ATV, and strike rates.
- Inspiring your team and customers with your product knowledge and passion for the Freedom brand.
- Creating a positive work environment focused on teamwork and collaboration, supported by a high-performance culture.
- Managing day-to-day operations, including rostering, financial performance, onboarding new starters, ad hoc training, and other duties as required.
- Embedding safety as part of your team's day-to-day, empowering them to proactively identify and mitigate risk.
What we're looking for
We're seeking a commercially-minded and results-driven Retail Operations Manager who is passionate about delivering exceptional customer service. You will be a Freedom ambassador, committed to achieving positive outcomes and growing with our company.
Perks of the role
- A competitive salary + superannuation + quarterly bonus eligibility.
- Reward and recognition is at our core. Generous incentive and bonus scheme that directly correlates to the performance of your store.
- Limitless career growth opportunities - a development plan built around your goals and beyond.
- 25% staff discount across all Freedom products, including sales prices.
- Rotating roster with every other weekend off.
- Full training on our range of products, as well as leadership training to ensure we set you and your team up for success.
- Work in a friendly and supportive environment.
Join us at Freedom and be part of our journey.
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