Retail Operations Manager

4 weeks ago

Logan Central, Queensland, Australia Freedom Full time

About this role

At Freedom, we're looking for a talented Assistant Store Manager to support our Store Managers in leading and motivating our teams to deliver exceptional customer service.

This is a great opportunity to join our Management team and be part of our journey towards delivering beautiful things for the home to everyone.

As a Roaming Assistant Store Manager, you will be a role model and true Freedom Ambassador to your team, mentoring them to achieve their KPIs and goals, which will in turn elevate the store's performance.

Key responsibilities include:

  • Using commercial acumen to increase profitability, maximising opportunities across sales, our interior decorator program, NPS, engagement, ATV and strike rates.
  • Inspiring your team and our customers with your product knowledge and passion for the Freedom brand.
  • Creating a positive work environment focused on teamwork and collaboration, supported by a high-performance culture thanks to your regular feedback and coaching.
  • Identifying areas of opportunity and recommending potential solutions.
  • Managing the day to day operations of your store including rostering, financial performance, onboarding new starters, ad hoc training and other duties as required.
  • Embedding safety as part of your team's day-to-day, empowering them to proactively identify and mitigate risk.

What we're looking for:

We're on the lookout for a commercially minded and committed individual with a background in retail management to join our team.

Perks of the job:

  • A Competitive Salary + Superannuation + Quarterly Bonus Eligibility
  • Reward and recognition is at our core. Generous incentive and bonus scheme that directly correlates to the performance of your store.
  • Limitless career growth opportunities - A development plan built around your goals and beyond.
  • 25% staff discount across all Freedom products, including sales prices.
  • Rotating roster with every other weekend off.
  • Full training on our range of products, as well as leadership training to ensure we set you and your team up for success.
  • Work in a friendly and supportive environment.

Join us at Freedom and find your seat at the table.

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