Senior Fabric Retail Manager
2 weeks ago
The ideal candidate for this exciting role will have a passion for delivering exceptional customer experiences and driving team success in a fast-paced retail environment. As a Senior Fabric Retail Manager at Pillow Talk, you'll be responsible for leading by example, inspiring your peers to excel, and fostering a culture of excellence within the store.
With a strong background in customer-centric retail and supervisory experience, you'll possess the skills to drive sales growth, ensure operational efficiency, and maintain high-quality standards across all aspects of the store. Your ability to multitask, handle changing priorities, and provide consultative selling experiences will make you an invaluable asset to our team.
We're seeking a highly personable, confident individual with outstanding interpersonal skills, who can develop strong relationships with customers and colleagues alike. If you're passionate about providing great customer service, championing best practices, and supporting store leadership, we want to hear from you.
Salary: $53,500 plus super and generous monthly performance incentives (circa $5k pa)
Benefits: 60% store discount after qualifying period – T&Cs apply, free onsite parking, opportunities for further learning and career growth, warm, friendly, and supportive work environment, passionate and knowledgeable team, on-trend high-quality products that make 'selling' a true pleasure.
Key Responsibilities:
- Support the smooth and efficient operation of the store
- Lead by example and inspire team members to excel
- Drive sales growth and achieve KPIs
- Maintain high-quality standards across all aspects of the store
About Us:
Pillow Talk is a 100% Australian-owned and operated company, one of the largest linen and homewares specialists in the country. We offer a unique blend of comfort and style, making us the perfect destination for customers seeking quality home textiles and accessories.
As a member of our team, you'll enjoy a range of benefits, including competitive salary, generous performance incentives, store discounts, and opportunities for professional growth and development. Join our team today and become part of a dynamic, inclusive, and supportive work environment where everyone feels valued and empowered to succeed.
Requirements:
- Experience working in a customer-centric retail environment within a Team Leader, Supervisor, or 3IC role
- Proven exposure to customer service and supervising a team
- Able to support store leadership and step up when needed
- Highly personable, confident individual with outstanding interpersonal skills
- Ability to multitask and cope with changing priorities
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