Technical Solutions Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeDelivery Full time $110,000 - $140,000

Delivering exceptional client experiences requires a unique blend of technical expertise and business acumen. As an Enterprise Technical Project Manager, you will be responsible for leading the successful delivery of custom solutions, API integrations, and technical configurations to our enterprise-level clients.

The Role

You will serve as the primary point of contact for these clients, championing their needs and ensuring that every interaction feels thoughtful and empowering. To achieve this, you will work closely with cross-functional teams, fostering communication and alignment across multiple timelines and touchpoints.

In this role, you will balance bespoke and scale by championing delivery excellence through clear processes, documentation, retrospectives, and continuous improvement. Your goal is to ensure that every client feels supported and understood while helping our internal teams stay focused, informed, and confident in their delivery.

Key Responsibilities:
  • Lead the successful delivery of custom solutions, API integrations, and technical configurations.
  • Champion the customer experience by serving as the primary point of contact for enterprise clients.
  • Foster communication and alignment across multiple teams, timelines, and customer touchpoints.
  • Balance bespoke and scale by championing delivery excellence through clear processes, documentation, retrospectives, and continuous improvement.
Requirements:
  • Client-Facing Delivery Experience: A background in managing technical projects with external customers and internal stakeholders, ideally from implementation, onboarding, or integration roles.
  • Human-Centred Problem Solving: A strong desire to understand people's needs and translate them into useful, scalable solutions that feel personal and thoughtful.
  • Relationship Building with Purpose: Deep care for connection and respect — creating strong partnerships through trust, listening, and shared goals.

To succeed in this role, you should possess a combination of technical skills, business acumen, and interpersonal abilities. If you are passionate about delivering exceptional client experiences and have a proven track record in project management, we encourage you to apply for this exciting opportunity.

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