Insurance Career Starter

7 days ago

Melbourne, Victoria, Australia beBeeService Full time $70,000 - $90,000
Job Opportunity

This Client Service Officer role offers a fantastic chance to start your professional career in the insurance industry.

The Role:
  • You will be responsible for client renewals and retention, building strong relationships with our existing client base.
  • Manage incoming and outgoing calls and email correspondence efficiently.
  • Identify opportunities for upselling and cross-selling to maximise client value.
  • Provide prompt and accurate responses to client and insurer inquiries.
  • Meticulously document all call interactions and ensure follow-up actions are directed to the right recipients.
  • Conduct daily follow-ups on documentation from clients and insurers.
  • Support senior brokers with high net worth clients.
  • Handle invoice reconciliation and assist with ad-hoc administrative tasks.
Responsibilities:
  • Develop strong interpersonal skills to build relationships with clients and colleagues.
  • Showcase exceptional organisational abilities to manage multiple priorities effectively.
  • Demonstrate professionalism, excellent communication skills and a proactive nature.
  • Able to thrive in a fast-paced, high-volume environment.
  • Motivated to start a career in the insurance space.

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