Exceptional Banking Professional

6 days ago

Hobart, Tasmania, Australia beBeeCustomer Full time $70,000 - $98,000
Delivering Exceptional Customer Experience

As a valued professional in our retail environment, you will be the public face of our organization, delivering a seamless banking experience to customers. You will work in a fast-paced setting where no two days are ever the same.

The team is dedicated to supporting customers at all stages of their lives, from opening their first account to planning for retirement. In this role, you will have the opportunity to positively impact customers' lives and make a real difference in their financial journeys.

Your Key Responsibilities:
  • Conduct in-depth conversations with customers to understand their overall banking needs.
  • Support customers with enquiries, maintenance on accounts, and process applications for credit products.
  • Complete Financial Health Checks to assess customers' financial needs and identify areas for improvement.
  • Educate and demonstrate our in-branch technology and digital banking options to customers.
  • Problem-solve and provide effective solutions while championing our processes and procedures.

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