Exceptional Banking Experience Specialist

2 days ago

Hobart, Tasmania, Australia beBeeCustomerSupport Full time $90,000 - $130,000
About the Role

We are seeking a highly skilled Customer Banking Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong understanding of banking products and services.

Key Responsibilities
  • You will be responsible for providing in-depth support to customers on their banking needs, including home loans, business banking, and financial advice.
  • You will assist customers with enquiries, maintain accounts, and process applications for credit products.
  • You will conduct Financial Health Checks to assess customers' financial needs and identify any changes.
  • You will educate and demonstrate our technology and digital banking options to customers.
  • You will problem-solve and provide effective solutions while championing our processes and procedures.

This is a fantastic opportunity for someone who is looking to make a real impact on people's lives. You will have the chance to work closely with customers, understand their needs, and provide them with tailored solutions.

Requirements
  • Excellent communication skills
  • Able to articulate financial terms clearly
  • Possess the ability to ask questions, find solutions, and act with integrity
What We Offer

As a Customer Banking Specialist, you will be part of a dynamic team that is dedicated to delivering exceptional customer service. You will have the opportunity to work with a range of customers, from individuals to businesses, and help them achieve their financial goals.

We are committed to creating a positive and inclusive work environment where our employees can thrive. We offer a range of benefits, including training and development opportunities, flexible working arrangements, and a competitive salary.

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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