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Senior Data Analyst
2 months ago
We are seeking a highly skilled Senior Data Analyst to join our team at Our Hr Team. As a Senior Data Analyst, you will play a critical role in driving data strategies for major long-term transformation projects.
Key Responsibilities- Collaborate with internal and external stakeholders to scope, document, and understand data and website tracking requirements that support user behavior analysis for continuous product improvement.
- Develop and implement data collection strategies (e.g. Google Analytics) and contribute to product performance reporting.
- Identify new data sources and methods to enhance dashboard and reporting products, contributing to ongoing improvement in our data analysis approach.
- Monitor website performance to identify issues and ensure data integrity (logic used in analytics tools is documented and version control).
- Apply a variety of visualization techniques and design the content and appearance of data visuals, selecting appropriate visualization approaches from a range of options.
- Operationalize and automate activities to ensure the efficient and timely production of data visuals.
- Support the business intelligence needs of specific management, governance processes, and operational areas. Investigate the need for BI reporting and analysis in complex and ambiguous situations.
- Contribute to exploration and experimentation in data visualization to continuously improve how data insights are delivered.
- Prepare and present data insights to both internal and external teams, making complex information accessible and actionable.
- Analyze trends and customer behaviors to inform product strategies and suggest improvements based on insights.
- Proven experience (minimum 5 years) in a Data Analyst or similar role, ideally in health, government, or public data.
- Strong understanding of data analysis methods, performance analytics techniques, and data visualization tools.
- Proficiency in tools such as Google Analytics, Google Tag Manager, Big Query, Qualtrics, Tableau, Looker Studio, and Excel.
- Proficiency in JavaScript, SQL, and Python for use in tracking set-ups and complex data analysis.
- Experience defining, measuring, and reporting on key product metrics (e.g. NPS, engagement, DAU/MAU, CLTV).
- Ability to multitask and manage multiple projects or clients simultaneously.
- Autonomous work style coupled with strong teamwork abilities.
- Excellent communication skills, with the ability to translate data into actionable insights for non-technical stakeholders.
- Confidence and professionalism when building trusting relationships with clients and stakeholders.
- Adaptable mindset, with a commitment to continuous learning and experimentation.
- Familiarity with data privacy and security standards.
- GA4, Google Tag Manager, Qualtrics, Tableau, Looker Studio, Big Query, Excel.
- Experience with CDPs (Segment / Tealium) and CSPs (Snowflake / GCP) and integration with platforms such as Azure.
- Familiarity with common product metrics like NPS, CLTV, DAU/MAU.
- Knowledge of marketing channels and tracking methods.
- Experience with Tag Management software (Google Tag Manager preferred) and dataLayers.
- Familiarity with web programming languages such as HTML, SQL, and JavaScript.
- Tertiary qualification in Mathematics, Statistics, Computer Science, or related field.
- Proven experience delivering projects that align with DSS standards and WCAG Accessibility standards.
- Certification in Google Analytics or similar.
- Experience working with GovCMS or the Drupal platform.
To be successful in this role, you will need to have a strong understanding of data analysis methods, performance analytics techniques, and data visualization tools. You will also need to be proficient in tools such as Google Analytics, Google Tag Manager, Big Query, Qualtrics, Tableau, Looker Studio, and Excel. Additionally, you will need to have experience defining, measuring, and reporting on key product metrics (e.g. NPS, engagement, DAU/MAU, CLTV).
We are looking for a highly skilled and experienced Senior Data Analyst to join our team. If you have a strong understanding of data analysis methods, performance analytics techniques, and data visualization tools, and are proficient in tools such as Google Analytics, Google Tag Manager, Big Query, Qualtrics, Tableau, Looker Studio, and Excel, we encourage you to apply for this role.
Please note that to apply for this role, you must have working rights to work in Australia. Only shortlisted applicants will be contacted for an interview.
