Retail Customer Experience Specialist

2 days ago

Wollongong City Council, Australia beBeeCustomerService Full time $45,000 - $64,500

About Us

We're a leading retailer in the industry, with over 200 stores across multiple countries.

With 30 years of experience, we focus on style and comfort. Our commitment to positive community and environmental impact is unparalleled.

We offer a supportive and inclusive work environment, where employees can grow and develop their skills. We pride ourselves on fostering a workplace that is diverse and vibrant.

Our career pathways span retail, management, and support centres, offering endless opportunities for growth and advancement.

About The Role

This position is ideal for individuals who are passionate about delivering exceptional customer experiences and contributing to a dynamic team.

  • To provide outstanding customer service and ensure a positive shopping experience for our customers
  • To maintain a safe and clean store environment, adhering to health and safety standards
  • To assist with stock replenishment, visual merchandising, and other tasks as required
Key Responsibilities

The successful candidate will possess excellent communication skills, be proactive, and have a strong passion for retail and customer service.

What We Offer
  • A competitive benefits package, including up to 50% discount off products
  • Support for physical and mental health through discounted health insurance and Employee Assistance Program (EAP)
  • Staff referral program with cash bonuses for helping us fill roles
  • Study Assistance to further your education in your current role or career
Our Values

We believe in creating an accessible environment for people with disabilities and welcome applications from all qualified candidates.

We foster a workplace that is diverse, inclusive, and vibrant, where everyone feels valued and respected.

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