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Retail Store Manager

2 months ago

Brisbane, Queensland, Australia Country Road Group Full time
Witchery Store Manager

**Job Summary**

We are seeking an experienced Store Manager to lead our Witchery store in Mt Gravatt. As a Store Manager, you will be responsible for delivering exceptional customer service, driving sales and profitability, and building a high-performing team.

Key Responsibilities:

  • Customer Experience: Create a warm and genuine customer service experience, driving customer loyalty and retention.
  • Business Performance: Drive sales, profit, and productivity by achieving all targets set by the business.
  • Team Leadership: Inspire and empower your team through collaborative leadership, training, and development.
  • Operational Excellence: Ensure the store is run efficiently, with a focus on stock control, visual merchandising, and operational excellence.
  • Stakeholder Management: Build strong relationships with stakeholders across the business, including colleagues, customers, and suppliers.

Requirements:

  • Experience: Proven experience in managing a retail, hospitality, or similar business.
  • Skills: Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Leadership: Experience in managing the performance, productivity, training, and development of a large team.
  • Operational Excellence: Experience with stock control and visual merchandising.
  • Communication: Ability to build strong relationships with stakeholders across the business.

What We Offer:

  • Competitive Remuneration Package: Including incentives and benefits.
  • Seasonal Product Allowances: And generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
  • Career Progression: Excellent opportunities for career growth and development.
  • Culture: A genuine, open, and high-performing culture.

About Us:

Country Road Group is a leading Australian retailer, committed to providing a working environment that embraces and values diversity and inclusion. We are passionate about delivering exceptional customer service and building a strong, supportive team culture.