
Ramp Operations Leadership Position
2 weeks ago
This is a key leadership position responsible for managing the operational and financial performance of the Melbourne Ramp Department.
- Provide strategic direction and oversight to ensure high-quality service delivery to airline customers.
- Set and maintain operation procedures that achieve quality and performance standards.
- Monitor and report on ground handling service performance, implementing corrective actions as necessary.
- Develop and implement staff resource plans, ensuring adequate training and development opportunities.
- Assess staff performance, conduct appraisals, and address disciplinary issues.
- Maintain effective relationships with internal and external stakeholders, including passenger services and customer airline management.
- Ensure compliance with safety, security, and regulatory requirements.
- Lead and develop the Melbourne Ramp Department team to achieve operational and financial objectives.
- Implement strategies to improve service quality, reduce costs, and increase efficiency.
- Collaborate with cross-functional teams to ensure seamless operations and customer satisfaction.
- Manage risk and ensure compliance with safety, security, and regulatory requirements.
- Develop and implement process improvements to enhance productivity and efficiency.
- Proven leadership and management experience in a similar role.
- Strong knowledge of operational management principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work effectively in a fast-paced environment with multiple priorities.
- Highly organized, with strong attention to detail and ability to manage multiple tasks simultaneously.
- Ability to analyze data and make informed decisions.
- Familiarity with safety, security, and regulatory requirements.
This role offers a unique opportunity to lead a high-performing team and contribute to the success of our organization. We offer a competitive salary package, excellent benefits, and opportunities for career growth and development.
What We're Looking ForWe're seeking an experienced leader who can drive business results, build high-performing teams, and foster a culture of excellence. If you have a passion for operational management, a proven track record of success, and a commitment to excellence, we encourage you to apply.
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