Business Operations Officer

1 month ago

Murray, Australia SA Health Full time

The Riverland Mallee Coorong Local Health Network, SA Health, is seeking a dedicated Business Support Officer to join our team at the Riverland Community Health Service.

Overview

We are looking for an individual who is passionate about providing exceptional customer service and administrative support in a healthcare setting. As a Business Support Officer, you will be part of a supportive environment that values teamwork, innovation, and professional development.

About the Role

In this role, you will play a key role in ensuring smooth operations and exceptional service for clients, visitors, and staff. Your responsibilities will include:

  • Providing exceptional customer service by answering inquiries via phone, email, and face-to-face.
  • Managing correspondence by ensuring timely collection, receipt, acknowledgement, and distribution of both electronic and hard-copy correspondence.
  • Maintaining records and files by managing and maintaining medical and corporate records.
  • Assisting with administrative tasks by undertaking word processing, desktop publishing, and preparation of letters, minutes, and other documents.
  • SUPPORTING COLLEAGUES by assisting senior team members with various administrative tasks and helping maintain an organised office environment.
Essential Criteria

To be successful in this role, you will need:

  • Experience in administrative support, including previous experience providing administrative and clerical support services.
  • Strong customer service skills, with demonstrated ability to engage professionally with clients, visitors, and staff.
  • Effective communication skills, with the ability to interact effectively with a range of people.
  • Teamwork skills, with the ability to collaborate and work positively with others in a team environment.
  • Computer skills, with high level of competency in office administration, word processing, and data entry.
  • Attention to detail, with proven ability to manage records and handle confidential information appropriately.
Benefits

We offer a range of benefits, including:

  • A salary of $58,709 - $63,154 per annum, depending on your level of experience.
  • Support, both personally and professionally, to help you grow in your role.
  • Access to education and training opportunities designed to enhance your role.
  • Flexible work arrangements to better balance work, personal life, and family commitments.
  • An inclusive workplace culture that values diversity, ensuring every employee feels a sense of belonging and safety.

The South Australian public sector promotes diversity and flexible ways of working part-time. We encourage applicants to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

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