Business Support Officer

2 weeks ago

Murray Town, Australia Riverland Mallee Coorong Local Health Network Full time

About the Role

Riverland Mallee Coorong Local Health Network is seeking a highly organised Business Support Officer to join its dynamic team at the Riverland Community Health Service. As a key member of the team, you will play a vital role in ensuring smooth operations and exceptional service for clients, visitors, and staff.

The ideal candidate will have a knack for organisation, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will be responsible for providing exceptional customer service, managing correspondence, maintaining records and files, assisting with administrative tasks, supporting colleagues, monitoring office supplies, and overseeing car bookings and maintenance.

Key Responsibilities

  • Provide exceptional customer service – Answer inquiries via phone, email, and face-to-face, ensuring all visitors and clients are welcomed and directed promptly and politely.
  • Manage correspondence – Ensure the timely collection, receipt, acknowledgement, and distribution of both electronic and hard-copy correspondence.
  • Maintain records and files – Manage and maintain medical and corporate records, ensuring compliance with relevant legislation and health service policies.
  • Assist with administrative tasks – Undertake word processing, desktop publishing, and preparation of letters, minutes, and other documents.
  • Support colleagues – Assist senior team members with various administrative tasks and help maintain an organised office environment.
  • Monitor office supplies – Requisition stationary and manage office equipment.
  • Oversee car bookings and maintenance – Ensure all vehicles are booked and maintained according to schedule.

Essential Criteria

  • Experience in administrative support – Previous experience providing administrative and clerical support services.
  • Strong customer service skills – Demonstrated ability to engage professionally with clients, visitors, and staff, even in challenging situations.
  • Effective communication – Excellent verbal and written communication skills, with the ability to interact effectively with a range of people, including clients, staff, and external agencies.
  • Teamwork – Ability to collaborate and work positively with others in a team environment.
  • Computer skills – High level of competency in office administration, word processing, and data entry.
  • Attention to detail – Proven ability to manage records, ensure compliance with policies, and handle confidential information appropriately.
  • Commitment to confidentiality – Understand and apply the health service's policy on confidentiality.

Salary Package

This full-time position offers a salary of $58,709 - $63,154 per annum, plus attractive benefits and opportunities for career growth and development.

About the Employer

Riverland Mallee Coorong Local Health Network is committed to delivering high-quality healthcare services to the communities it serves. With a strong focus on teamwork, innovation, and professional development, we offer a supportive and inclusive work environment that values diversity and promotes work-life balance.

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