
Service Delivery Manager: Aged Care and Disability Services
6 days ago
This role represents a unique opportunity to spearhead the development and implementation of service delivery strategies that align with organisational goals.
The successful candidate will be responsible for leading large-scale program delivery while strengthening governance systems that safeguard quality, accountability, and risk management.
Responsibilities:
- Lead four key services teams to drive service innovation, growth, and sustainability
- Ensure compliance and quality across multiple government contracts
- Provide executive oversight to ensure all services are safe, effective, and aligned with national standards and legislative requirements
- Play a critical role in shaping the organisation's strategic direction, ensuring contractual compliance, and embedding a culture of service excellence across aged care, carer support, and disability programs
Requirements:
To be successful in this role, you will need to have:
Strong leadership skills, with experience in managing complex service delivery environments
Expertise in governance, contract management, and workforce leadership
A strong understanding of aged care, carer services, and disability programs
Experience in clinical governance, with a clear record of safeguarding quality and safety in service delivery
Strong knowledge of compliance requirements and risk management frameworks
Ability to unify teams, build culture, and manage change
Benefits:
Carers ACT offers a supportive and inclusive work environment, with opportunities for professional growth and development.
Our team members enjoy access to professional development opportunities, flexible working arrangements, and a generous leave package.
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