Guest Experience Host

3 weeks ago

Port Macquarie, New South Wales, Australia Travel + Leisure Co Full time

Unlock a World of Possibilities

At Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll be the face of our company, delivering exceptional experiences for our guests and owners. If you're a customer-obsessed individual with a passion for hospitality, we want to hear from you

About the Role

As a Guest Experience Host, you'll be responsible for the day-to-day operation of the front desk, including greeting and registering guests, providing information on local attractions, and completing department-related paperwork. You'll be the first point of contact for our guests, and your enthusiasm and expertise will set the tone for their entire vacation experience.

What You'll Bring

  • A genuine passion for customer service and the local area
  • Excellent communication skills and strong interpersonal abilities
  • Enthusiasm, self-motivation, and a positive attitude
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) is advantageous
  • The ability to recognize and solve problems in the workplace
  • A flexible schedule, including nights, weekends, public, and school holidays

Where You'll Begin Your Journey

Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. Our Pacific corporate offices are located on the Gold Coast in Australia, and we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan, and Clark in the Philippines.

Why Join Us?

At Travel + Leisure Co., we're committed to delivering exceptional experiences for our guests and owners. We're a value-driven organization that promotes continual growth and development for our people. Some of our many benefits include:

  • Discounted hotel stays across the world
  • Subsidized Private Health Insurance (upon successful completion of the probation period)
  • Professional development funding
  • Base hourly rate coupled with performance-based incentives
  • Monthly, Quarterly, and Yearly Recognition Programs

Ready to Unlock a World of Possibilities?

We're an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, including the title and location of the position for which you are applying.

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