Customer Service Leadership Role

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $85,000
Job Title: Assistant Customer Service ManagerAbout the Role:

We are seeking an enthusiastic and dedicated individual to join our team as a Assistant Customer Service Manager. As a key member of our store leadership pathway, you will have the opportunity to develop your leadership skills and contribute to delivering exceptional customer experiences.

In this role, you will work closely with the department team to ensure seamless operations and provide support in achieving business goals. Your ability to engage and role model ways to delight customers through everyday interactions will be crucial in making a positive impact on our customers' shopping experience.

Key Responsibilities:
  • Lead by example and demonstrate a strong commitment to customer service excellence.
  • Support the department team in achieving sales targets and operational objectives.
  • Develop and implement strategies to enhance customer engagement and retention.
  • Maintain a high level of product knowledge and stay up-to-date on store policies and procedures.
Requirements:
  • Able to work effectively in a fast-paced retail environment.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Demonstrated understanding of customer needs and expectations.
What We Offer:
  • Opportunities for career growth and development.
  • A supportive and collaborative work environment.
  • Competitive salary and benefits package.
  • Flexible working arrangements to achieve a healthy work-life balance.
How to Apply:

If you are a motivated and results-driven individual looking for a challenging and rewarding role, please submit your application with your resume and a cover letter outlining your relevant experience and qualifications.

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