Accident Repair Service Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $60,000 - $80,000

We are a leading provider of accident repair technology with a strong focus on innovation and partnerships across Australia and New Zealand.

As a Customer Support Representative, you will be the first point of contact for our customers providing up-to-date information about their repairs and ensuring they have a positive experience. Your role will include:

Key Responsibilities:

  • Maintaining a customer-friendly environment
  • Welcoming all customers upon arrival for their assessment
  • Providing exceptional service during all customer interactions
  • Ensuring customer satisfaction with their vehicle's return after repairs and addressing any concerns

What We Offer:

  • Reward and recognition programs including lunch provided once a week and monthly celebrations
  • Professional development opportunities with guidance and support from management and colleagues
  • Referral incentives for recommending a friend to join our team
  • Discounts on parts and tools
  • Company-provided uniforms
  • 24/7 professional counseling services for team members and their immediate families

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