Front Office Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeReception Full time $50,025 - $62,804

Medical Receptionist Role Overview

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We are seeking a highly skilled Medical Receptionist to fill this role. As a Medical Receptionist, you will play a crucial part in ensuring the smooth operation of our front office and providing exceptional customer service to patients.

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Main Responsibilities:

  • Attend to patients on the phone and in person, providing a warm and welcoming experience.
  • Coordinate and organize patient appointments and documentation to facilitate efficient front office operations.
  • Manage patient accounts, including billing and lodging Medicare and DVA claims.
  • Maintain accurate patient records, including billing information.
  • Schedule patient appointments and answer incoming calls and deal with inquiries.
  • Complete administrative tasks, such as data entry, faxing, and photocopying as required.
  • Ensure waiting areas are clean and tidy and the reception area is well maintained.

Required Skills and Qualifications:

  • Previous medical reception experience and knowledge of medical practice software.
  • Excellent verbal, analytical, and organizational skills.
  • Strong presentation and telephone skillset.
  • Good understanding of medical practice structures and relevant legislation.
  • Ability to work unsupervised and delegate duties in a professional manner.
  • Attention to detail and ability to work to tight deadlines.
  • Time Management skills.

Benefits:

  • A supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work in a dynamic and fast-paced environment.

Additional Information:

  • This role requires 22.5 hours per week, including alternate weekend shifts and public holidays.
  • The location for this role is Central Coast, NSW.

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