Staff Network Security Architect

1 week ago

Sydney, New South Wales, Australia ServiceNow Full time

Job Summary

We are seeking a highly skilled Network Security Engineer to join our team at ServiceNow. As a Staff Network Security Engineer, you will play a critical role in architecting and maintaining the robust security posture of our global production network infrastructure.

Key Responsibilities

  • Design and Implement
    • Architect and deploy secure firewall configurations and DDoS protection mechanisms across our network
    • Design and manage internal and customer VPNs, adhering to best practices and security standards
    • Develop and implement network security policies and procedures to protect our sensitive data and assets
  • Monitor and Maintain
    • Proactively monitor network security to identify potential threats and address security incidents
    • Collaborate with Network Engineering and other teams to ensure timely incident response and remediation
    • Conduct regular security audits and assessments to evaluate the effectiveness of our security controls
  • Partner and Collaborate
    • Work closely with stakeholders to evaluate risks and develop proactive mitigation strategies
    • Participate in on-call rotation and change management processes, ensuring smooth operations and minimizing disruptions
    • Assist Network Engineering teams with software upgrades and device maintenance, focusing on security implications
  • Document and Report
    • Prepare and maintain meticulous documentation of network security configurations and procedures
    • Provide clear and concise reporting on security incidents and risk assessments as needed

Requirements

  • Experience
    • 8+ years of hands-on experience with network security technologies such as Next Generation Firewalls (NGFWs), Intrusion Detection & Prevention Systems (IDS/IPS), DDoS mitigation solutions, and VPN gateways
    • Solid understanding of and recent experience with network technologies including Load Balancing, BGP, MPLS, OSPF, ISIS, and SNMP
    • Deep, hands-on experience with TCP/IP (packet headers, protocol inner workings, both IPv4 and IPv6)
    • Expertise with PAN-OS, JunOS, Fortinet and Cisco Nexus operating systems
  • Skills
    • Strong coordination and troubleshooting skills, particularly when handling complex network security incidents and escalations
    • Experience working with both physical and cloud-provider (Microsoft Azure, AWS, and GCP) data centers
    • Excellent knowledge of Linux as a user; Linux administration experience is a plus
    • Proficiency with network troubleshooting and monitoring tools such as tcpdump & Wireshark
    • Strong communication and documentation skills, both written and verbal
  • Nice to Have
    • Knowledge of network automation languages and tools such as Ansible, Python, and Terraform
    • Familiarity with Netscout, Arbor, Corero, and Illumio
  • Qualities
    • Ability to learn new technology in a fast-paced environment
    • Ability to partner effectively with peers and work empathetically with globally distributed customers

About ServiceNow

ServiceNow is a global leader in digital workflows. We help organizations like yours work at the speed of now. Our intelligent cloud-based platform seamlessly connects people, systems, and data, empowering them to find smarter, faster, and better ways to work.

We offer a culture of belonging, inclusivity, collaboration, and customer focus. Work-life balance and well-being are our topmost priorities. We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

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