Operations Director

1 day ago


Eastern Creek, Western Australia Michael Page Full time
{"Job Title": "Operations Manager", "Job Description": "About Our Client

We are partnering with a global 3PL provider with ambitious growth plans to expand in Australia.

The Operations Manager will play a pivotal role in that growth, responsible for managing day-to-day operations at a newly opened site in Eastern Creek.

Key Responsibilities
  • Manage operational activities, processes, and systems within compliance with customer contractual obligations and nominated service standards.
  • Coach and develop your team to ensure the highest levels of safety, compliance, accuracy, productivity, performance, and continuous improvement.
  • Review regular performance reports, focusing on actions to improve cost/vehicle, utilization, and empty running.
  • Coordinate vehicle and equipment maintenance and control, including ongoing reporting and proactive management of vehicle and equipment maintenance.
  • Ensure timely completion of transit damage non-conformance reporting and drive improvement and remedy to root cause.
  • Liaise with customers, either directly or through direct reports, ensuring customer service expectations are being met through continuous feedback mechanisms.
Requirements
  • Proven experience successfully leading operations within a 3PL environment.
  • Strong technical ability and intermediate to advanced Excel skills.
  • Applied understanding of Chain of Responsibility, planning, and allocation/manifesting.
  • Experience and/or capability to coach, develop, and engage an operational team.
  • Sound troubleshooting/problem-solving capability, commercial acumen, and numeracy skills.
  • Basic-intermediate experience in MS Office applications and capable of learning new systems, software, and technologies.
What's on Offer
  • Salary c$155,000.
  • Superannuation.
  • Bonus.
", "lang_code": "en-US"}

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